LEGAL REFERENCE

Your Privacy Matters to Us

We've built pintu123 around your trust. This privacy policy shows exactly how we collect, use and protect your personal information when you open an account, deposit via DANA...

Data ProtectionTransparent PracticesAccount SecurityPayment SafetyYour Control
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pintu123 Your Privacy Matters to Us

How We Handle Your Information

pintu123 collects personal information you provide during account registration, including your name, email, phone number and identity verification details. We also collect payment information when you deposit through DANA, OVO, GoPay or QRIS. This data helps us verify your identity, process transactions, prevent fraud and comply with local regulations in supported Indonesian regions. We never sell your information to third parties. Your

data is encrypted and stored securely on protected servers.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

24/7 SUPPORT

Questions About Your Privacy

Team online

Email Support

Reach our privacy team at [email protected] with any concerns about how we handle your personal data or account information.

Account Settings

Review and update your personal information anytime in your account dashboard. You control what data you share with us.

Data Requests

Request a copy of your personal data or ask us to delete your account. We'll respond within 30 days of your request.

WHY THIS PLATFORM

Privacy Standards We Follow

Encryption Standard

All data transmitted between your device and our servers uses industry-standard SSL encryption to prevent unauthorized access.

Regular Audits

We conduct regular security audits and penetration testing to identify and fix vulnerabilities before they affect your account.

Staff Training

Our team receives ongoing privacy and data protection training to ensure your information is handled responsibly at every level.

Fraud Prevention

We monitor account activity for suspicious patterns and use advanced detection tools to protect against unauthorized transactions.

Third-Party Vetting

Any external partners who access your data sign strict confidentiality agreements and meet our security standards.

Incident Response

If a security issue occurs, we notify affected users immediately and take steps to minimize impact on your account.

Consistency Across Our Platform

Mobile & DesktopYour privacy protections are identical whether you access pintu123 on your phone or desktop—same encryption, same data handling.
Live Tables & SlotsWhether you're at a live baccarat table or spinning slots, we apply the same privacy standards to your session data.
Sportsbook MarketsYour betting history and account preferences in our sportsbook receive the same level of protection as your casino activity.
Payment MethodsDANA, OVO, GoPay and QRIS transactions are all processed through the same secure payment gateway with identical safeguards.
Account HistoryYour complete activity log—deposits, withdrawals, game sessions—is stored with consistent encryption and access controls.
Regional ComplianceWe follow the same privacy principles across all supported Indonesian regions, adapting only where local law requires it.
Policy UpdatesWhen we update this privacy policy, the changes apply uniformly to all users and all features on pintu123.
AT A GLANCE

What Defines Our Privacy Approach

01
Minimal Collection We ask only for information we actually need to verify your identity, process your deposits and keep your account secure.
02
Clear Consent Before we use your data in any new way, we ask for your permission. You're never surprised by how we handle your information.
03
Easy Deletion You can request account deletion anytime. We'll remove your personal data from our active systems within 30 days.
04
No Tracking Ads We don't sell your browsing data to advertisers or use your account information to build profiles for third-party marketing.
05
Transparent Logging Your login history, deposit records and session timestamps are visible in your account so you can spot unauthorized access.
06
Local Storage Your personal data is stored on servers in supported Indonesian regions, keeping your information close and compliant with local law.

Privacy Questions Answered

We retain your data for seven years to comply with financial regulations and fraud prevention requirements. After that period, we delete it permanently unless local law requires longer retention.

Yes. Log into your account and visit Settings > Privacy to download a complete copy of your personal data. You can also email [email protected] to request a formal data export.

We share only the minimum required to process your transaction—your name, account number and deposit amount. These payment providers have their own privacy policies governing how they use that data.

Any buyer must agree to honor this privacy policy and your data rights. We'll notify you of any material changes and give you 30 days to request deletion before the transition completes.

We use two-factor authentication, monitor for suspicious login attempts, encrypt all passwords and require identity verification for withdrawal requests. You can also enable login alerts in your security settings.

Yes. Your personal account information, balance and transaction history are never visible to other players. Live table chat is moderated but separate from your private account data.

Absolutely. Every marketing email includes an unsubscribe link. You can also manage email preferences in your account settings under Notifications to control what messages you receive.